Privacy Policy

Homoeo Amigo ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and email address
• Location information
• Health-related information voluntarily shared by you
• Appointment and consultation details
• Information submitted through contact forms or online tools
• Website usage data, including cookies and analytics

2. How We Use Your Information

We use the information collected for the following purposes:

• To schedule and manage appointments
• To provide consultations and treatment support
• To respond to your queries and requests
• To conduct follow-ups and ensure continuity of care
• To improve our services and website experience
• To communicate updates, offers, or relevant information (where applicable)

3. Medical Information & Confidentiality

Health-related information shared with us is treated as sensitive personal data.

• It is used strictly for consultation and treatment purposes
• Access is limited to authorized medical and support personnel
• We maintain confidentiality and do not disclose medical information without your consent, except where required by law

4. Consent

By using our website or submitting your information, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.

5. Data Sharing

We may share your information with:

• Internal medical and operational teams
• Technology service providers (CRM systems, hosting, communication tools)
• Payment service providers (if applicable)
• Marketing platforms such as Google and Meta (for analytics and campaigns)

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure. Access to data is restricted to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and performance
• Support marketing and advertising efforts

By using our website, you consent to the use of cookies. You may choose to disable cookies through your browser settings.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and operational requirements

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. AI-Based Tools

Our website may provide AI-powered tools for informational purposes.

• These tools do not provide medical diagnosis
• The information generated should not be considered medical advice
• Users are advised to consult a qualified doctor for proper evaluation and treatment

11. Children's Privacy

For individuals under the age of 18, personal and medical information should be provided only with the consent of a parent or legal guardian.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at: